1. Introduction
Welcome to Recycled Materials Group (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency in how we handle your information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.recycledmaterialsgroup.com.

2. Information We Collect
We collect information that you voluntarily provide to us, including:

    • Name
    • Email address
    • Phone number
    • Company name (if applicable)
    • Any details submitted through contact or quote request forms

We may also automatically collect limited technical data such as:

    • IP address
    • Browser type
    • Pages visited and usage data, including referring URLs, time spent on the site, device identifiers, and operating system information collected through cookies and similar technologies
    • Pickup addresses and on-site contact information
    • Asset inventories, serial numbers, and equipment specifications
    • Any personal or business information that may incidentally remain on devices delivered to us for recycling, data destruction, or asset disposition

In connection with our IT Asset Disposition, electronics recycling, and data destruction services, we may also collect:

3. How We Use Your Information
We use the information we collect to:

    • Respond to inquiries and quote requests
    • Communicate with you about our services and materials
    • Provide customer support
    • Improve our website and services
    • Maintain business records, including records required by our industry certifications
    • Issue Certificates of Destruction, recycling reports, and chain-of-custody documentation
    • Comply with legal, regulatory, and contractual obligations

We do not sell or rent your personal information.

4. Sharing of Information
We may share your information only when necessary:

    • With trusted service providers, contractors, and partners who help operate our website or deliver our services (e.g., hosting or email services, transportation carriers, and downstream recycling partners)
    • When required by law or to protect our legal rights
    • In connection with a merger, acquisition, financing, sale of assets, or other business transfer

5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Records related to our data destruction and recycling services, including Certificates of Destruction and chain-of-custody documentation, are retained for the period required by our industry certifications and applicable law (generally a minimum of seven years) to support audit, regulatory, and contractual compliance.

6. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no internet transmission is completely secure.

7. Your Rights and Choices
You may:

    • Request access to your personal data
    • Request correction or deletion of your information
    • Opt out of future communications

To make a request, contact us at: accounts@rmgenterprise.com

8. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience and analyze site traffic and is governed by our Cookie Policy which you can find at https://www.recycledmaterialsgroup.com/cookie-policy.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us
If you have questions about this Privacy Policy, contact us at:

Recycled Materials Group, a division of RMG Enterprise LLC
16 Celina Ave, Unit 14, Nashua NH 03063
Email: accounts@rmgenterprise.com